Kay Jewelers in Panama City, FL Open now

Reviews about Kay Jewelers

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  December 06, 2019, by Disappointed consumer
  A few years ago I purchased a ring for my mother. I had diamonds taken out of one piece of jewelry and put in another and there were extra--the employee tried to pocket them. It took double the time promised for it to be finished and I was having to call them to check on it. It was disheartening and embarassing having my mother go through fighting to get her diamonds back for a christmas gift I'd given her. I can also say this is a horrible place to work. It's very unorganized. The back rooms are filthy and I was expected to climb ontop of things (very high, not safe) to retrieve jewelry display stands. The pay is horrible and I was not allowed to sell anything to earn commission my first week. One particular woman who'd been there years lied to the manager saying I left jewelry unoccupied and I didn't even have access to unlock the cases. The manager told me I should work there because I'd get a good discount (so I could finally buy my husband a decent wedding band). He came and picked one out. One month went by, no discount and then I was informed I was temporary and probably wouldn't get one. It was heartbreaking because I couldn't buy it at full price. At the end of every day, we were made to painstakingly count every piece of jewelry in the cases as if we were thieves. I also witnessed a man try to return an unused engagement ring in the original box with the receipt because his proposal got declined and the assistant manager refused. I felt so bad for the guy.